1. USER INFORMATION
Who is responsible for processing your personal data?
Mellino, S. L. is the RESPONSIBLE for the processing of the personal data of the USER and inform you that these data will be processed in accordance with the provisions of the Regulations (UE) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
Why do we process your personal data?
To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:
- Manage reservations made through the website or our App.
- Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the CONTROLLER and will be related to its products and services, or its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
- Carry out market studies and statistical analysis.
- Process orders, orders, requests, respond to queries or any type of request made by the USER through any of the contact forms made available on the CONTROLLERs website.
- Send the online newsletter, about news, offers and promotions in our activity.
- Interact through official profiles on social networks.
For what reason can we process your personal data?
Because the treatment is legitimized by article 6 of the GDPR in the following way:
- With the consent of the USER: sending commercial communications and the newsletter.
- With the consent of the USER: sending commercial communications and the newsletter
- The USER has a profile on the same social network and has decided to join the social network of the CONTROLLER, thus showing interest in the information published therein, therefore, when requesting to follow our official profiles, they provide us with their consent to the processing of personal data published in your profile. The USER can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy. The CONTROLLER has access to and processes the USERs public information, especially their contact name. These data are only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USERs request..
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for this, they will be deleted with appropriate security measures to guarantee the anonymization of the data or the total destruction of the same ones.
Who do we provide your personal data to?
No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has signed confidentiality and data processor contracts. treatment required by current privacy regulations. Likewise, your data may be transferred when there is a legal imperative to do so.
What are your rights?
The rights that assist the USER are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.
- Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
Contact information to exercise your rights:
Mellino, S. L. Calle Sargento Llagas, 29. 35007 – Las Palmas de Gran Canaria.
Contact details of the data protection officer:
Antonio Molina Muley – Grancanariapyme Consulting, S. L. – 672461424
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
USERS, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form, reservation form or presented in download forms, expressly and freely and unequivocally accept, that your data is necessary to respond to your request, by the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any modification thereof.
The CONTROLLER informs that all data requested through the website is mandatory, since it is necessary to provide an optimal service to the USER. If all data is not provided, it is not guaranteed that the information and services provided are completely tailored to your needs.
3. SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under his responsibility, and manifestly with the principles described in the article. 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated to them the appropriate information so that they can exercise them.
For more information about privacy guarantees, puedes dirigirte al RESPONSIBLE a través de Mellino, S. L. Calle Sargento Llagas, 40. 35007 – Las Palmas de Gran Canaria.
4. SOCIAL NETWORKS
Using the profile
The RESPONSIBLE will carry out the following actions:
- Access to public profile information
- Publication in the USERs profile of all information already published on the social network of the CONTROLLER
- Send personal and individual messages through social network channels
- Page status updates to be posted to USERs profile
The USER can always control their connections, eliminate content that no longer interests them and restrict who they share their connections with; To do this you must access your privacy settings.
Publications
The USER, once they are a follower or have joined the CONTROLLERs social network, may publish comments, links, images, photographs or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property rights or have the consent of the affected third parties..
Any publication on the social network, whether texts, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law.
In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior communication, and may request the permanent blocking of the USER..
The CONTROLLER will not be responsible for the content freely published by a USER..
The USER must keep in mind that their publications will be known by other users, so they themselves are primarily responsible for their privacy..
The images that may be published on the social network will not be stored in any file by the CONTROLLER, but they will remain on the social network.
Data of minors or people with special abilities
Access and registration through the CONTROLLERs social networks is prohibited for minors under 14 years of age. For its part, if the USER has special abilities, the intervention of the holder of his/her parental authority or guardianship, or his/her legal representative through a valid document proving representation will be necessary.
The CONTROLLER will be expressly exonerated from any responsibility that may arise from the use of social networks by minors or people with special abilities.. The social networks of the CONTROLLER do not knowingly collect any personal information from minors, for it, If the USER is a minor, should not register, or use the social networks of the RESPONSIBLE nor provide any personal information.